This Privacy Policy explains how HOUSE OF SHAAROM™("Shaarom" “House Of Shaarom” or "we" or "us") collects, uses, discloses and otherwise manages personal information when you use the website  http://www.shaarom.com (the “Website”) to shop with us or otherwise share your sensitive personal information and data with us. We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner.  You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.

HOUSE OF SHAAROM™ is trademarked and registered in India.

By visiting the Website and/or using our products and services, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully. Our business is constantly evolving and our Privacy Policy, the Website and our Terms & Conditions will also evolve in conformity with the latest regulations. We may email periodic reminders of our notices and terms of business, unless you have instructed us not to, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account including sensitive personal information and data. Your visit to the Website and any dispute over privacy is subject to this Privacy Policy and the Website’s Terms & Conditions. Personal information as contemplated under our Policy may include sensitive personal data or information as identified under the prevailing applicable laws and shall include the following:-   
(i)  password;  
(ii)  addresses, Phone numbers, and emails;
(iii)  any detail relating to the above clauses as provided to us for providing service; 
(iv)  any of the information received under the above clauses by us for processing, stored, or processed by us; and
(v)  any such additional information that you may voluntarily disclose to us for the purposes of improving, enhancing and customising your shopping experience.   

Please remember we do not store any payment information on our servers. All the payments are processed using Razorpay. 

CONTROLLERS OF PERSONAL INFORMATION  

Any personal information provided to or gathered by the Website under this Privacy Policy/terms of use will be stored and controlled by HOUSE OF SHAAROM™

 

WHAT PERSONAL INFORMATION ABOUT THE CUSTOMER DOES HOUSE OF SHAAROM™ GATHER AND FOR WHAT PURPOSE?  


All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislations and this privacy policy. We may supplement the information you provide with other information that we obtain from our dealings with you or from other organisations, such as our sponsors and partners. In broad terms, we use your data for the following purposes: 
(i)to administer and provide products and services you purchase, request or have expressed an interest in; 
(ii)processing of payments when you place an order on our Website; www.shaarom.com
(iii)to enable us to administer any competitions or other offers/promotions which you enter into; 
(iv)for fraud screening and prevention purposes; 
(v)for crime prevention and detection purposes; 
(vi)for marketing purposes of House Of Shaarom™ products; 
(vii)for record-keeping purposes;  
(viii)to carry out market research so that we can improve the products and services we offer;  
(ix)to create an individual profile for you so that we can understand and respect your preferences  and offer products of your interest; 
(x)Feedback provided by you as part of customer survey either in writing or on call including voice recordings for quality and training purposes; 
(xi)for data anonymisation 

When we provide you with products or services, we may collect and store any personal information that you provide to us. We may, for example, keep a secure record of your name, address, date of birth (if necessary), delivery address, email address, telephone number and such other personal information including sensitive personal data that you provide. 

INFORMATION THAT IS COLLECTED 

Here are the types of information House Of Shaarom™ gathers:  

Information You Give Us: 

The Website receives and stores any information you enter on our Website or give us in any other way including personal information. You can choose not to provide certain information but then you might not be able to take advantage of many of our features and the shopping experience may not be optimised for you. House Of Shaarom™ uses the information that you provide for purposes such as responding to your requests, customising future shopping for you, improving our platform, and communicating with you. 


Automatic Information:  House Of Shaarom™ receives and stores certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other Web sites. House Of Shaarom™ may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content. 


Email Communications:  To help House Of Shaarom™ make emails more useful and interesting, we often receive a confirmation when you open email from House Of Shaarom™ if your computer supports such capabilities. In case you do not want to receive the emails, you may unsubscribe from the mailing list anytime.  


Information from Other Sources:  By using or continuing to use the site you agree to House Of Shaarom™’s use of your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by the Website in its discretion. You also agree and consent to collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy. 
We may be required to share the aforesaid information with government authorities and agencies to verify identity or for prevention, detection, or investigation, including cyber incidents, prosecution, and punishment of offences. You agree and consent for the Website to disclose your information, if so required, under applicable laws. 

Additionally, House Of Shaarom™ collects personal customer information which is shared with Facebook in an effort to serve more relevant ads and improve our customer experience.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimise your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


HOW DOES HOUSE OF SHAAROM™ USE THE PERSONAL INFORMATION IT COLLECTS ABOUT CUSTOMERS? 


House Of Shaarom™ uses information about our customers for the specific purpose for which it was collected. For example, we may use information: 


(i)To create and manage your online account. 
(ii)To facilitate your purchase, return or exchange either online or at one of our retail stores. 
(iii)To facilitate your participation in contests or promotions. 
(iv)To provide you with information about products or services that you request from us or which we feel may be of interest to you, by email, text message, or postal mail. 
(v)To operate, evaluate and improve our business (including developing new products and services; analysing and enhancing our products, services, and Site). 
(vi)To understand our customers and to perform data analysis and other processing (including market and consumer research, trend analysis, and anonymisation). 
(vii)To respond to your comments or questions. 
(viii)As otherwise required or permitted by law. 

House Of Shaarom™ does not collect or share any information except for the purpose consented to or which is incidental to or connected with such purpose as disclosed in this privacy policy for which consent is taken from the customers.  In addition, if you supply us with your postal address online and request to receive postal mail from House Of Shaarom™, we may send you periodic mailings with information regarding a new collection, new products, new store locations, or upcoming promotional offers or events. Sometimes we also send offers to selected groups of House Of Shaarom™customers on behalf of other businesses/affiliates. When we do this, we do not give that business your name and address. If you do not wish to receive such mailings and email updates please click unsubscribe given at the bottom of our emails. 

HOW DOES HOUSE OF SHAAROM™ DISCLOSE THE PERSONAL INFORMATION IT COLLECTS ABOUT CUSTOMERS? 


(i)Information about our customers is an important part of our business. We are not in the business of selling, renting, sharing or otherwise disclosing it to any third party except as set out in this privacy policy. Our Platform may provide external links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites. 


(ii)We share information on a limited basis with our parent company and affiliates who provide services on our behalf. We also share it on a limited basis with service providers we use from time to time to provide services on our behalf, such as sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, and providing customer service. 
(iii)Your information may be maintained and processed by our parent company or other jurisdictions. While in these jurisdictions, your information may be accessed by the courts, law enforcement and national security authorities in accordance with applicable laws.  
(iv)We may disclose personal information when we believe it is appropriate to enforce or apply our Website’s Terms & Conditions, and/or other agreements; protect the rights, property, or safety of the Website, our users, or others; or as otherwise required or permitted by applicable law. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personal information from customers for commercial purposes in violation of the commitments outlined this Privacy Policy. 


(v)In case House Of Shaarom™, or substantially all of its assets are acquired or proposed to be acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be disclosed in connection therewith. 

HOW SECURE IS THE INFORMATION ABOUT YOU? 


(i)We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements". 


(ii)We maintain physical, electronic and procedural safeguards connected with  collection, storage and disclosure of personal information(including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. 


(iii))It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.Our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, or services under the supervision of your parent, legal guardian, or any responsible adult. 

LINKS TO THIRD-PARTY WEBSITES 
Certain activities through the Website, such as special promotions, may be linked with those from other unrelated third-party companies that offer you the option to share your personal information with a third party. We will not share your personal information with those third-party companies; only you can if you make that choice. 

Links provided on the Website to third party websites are provided as a convenience to you, and we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third-party sites that may be accessible through the sites. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. 
We also may use the information in other ways for which we provide specific notice at the time of collection. 

NOTICES OF REVISION 

Unless stated otherwise, our current Privacy Policy applies to all information we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.  If you have any concerns about privacy or grievances at the Website, please contact us with a thorough description and we will try to resolve the issue for you. 

RIGHT TO BE FORGOTTEN : House Of Shaarom™ has the utmost regard for your privacy and in case you want to exercise ‘right to be forgotten’, please contact us at hello@shaarom.com 

CONTACT US  

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: hello@shaarom.com

HOUSE OF SHAAROM™